Best Fitness cares about you.

Please help us improve by offering feedback on our services.

This response will go to the Regional Management Team of Best Fitness.

    Name (optional)  

  • Which club did you visit?             

  • What brought you into the club?

                live nearby     work nearby price for membership friend or family member belongs other
     

  • How did you hear about us? (mailer, TV, friend, drive by…)

        

     

  • What is your main area of interest in the club?

                cardiovascular resistance training fitness instructions diet and nutrition  aerobics other
     

  • How are you greeted each time you come in for a workout?

      • very friendly fairly friendly average not so friendly  rude
       

  • The staff is generally:

                              extremely helpful  fairly helpful not very helpful never helpful
     

  • Did you take a tour of the facility before you joined the club?  yes  no
     

  • Were you happy with the tour? yes no


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  • Did you receive a club brochure with club rules and policies? yes no


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  • Did you feel that your membership representative covered all club rules and policies thoroughly? yes no


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  • Were you informed about our web site? yes no


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  • Did your membership representative cover the following with you:
     

    • Class schedules on the web site  yes  no
       

    • Tanning options  yes  no
       

    • Personal training options  yes no
       

    • Free passes for friends and family  yes no
       

    • Guest policy   yes no
       

    • Club hours yes no
       

    • Proper fitness attire yesno
       

    • Daycare yes no
       

    • Locker policy and rentals yes no
       

    • Best fitness travel workout options  yes no
       

    • Advertising your business in the club  yes no
       

  • Did you receive any form of fitness instructions or fitness training from the staff? yes  no

    • Who was your Best Fitness trainer?
       

    • How would you rate your overall satisfaction with your training sessions? excellent good  fair poor
      Please Explain:
       

  • Have you taken any aerobic classes? yes no
     

    • If yes are you enjoying the program?  
       

  • How would you best describe the club atmosphere?  very comfortable fairly comfortable uncomfortable


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  • How could we make the atmosphere more suitable for you? (temp, music…)
     

  • Would you refer your friends and family to Best Fitness? yes no


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  • What constructive criticism could you give us?
     

  • Rate your overall satisfaction with Best Fitness: excellent good fair poor
    Please explain:


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  • Would you like information on any products or services offered at Best Fitness? yes  no

    • If yes, please explain
       

  • Would you like a member of our Management Team to contact you for any reason?  yes  no

    • If yes, your name & best method of contact:

Thank You!